Refund Service Fee
There is a 10% service fee for each cancellation request, regardless of the date of cancellation.
When using overseas payment, the KEB(하나) Bank exchange rate standard applies and refunds are made in ** Korean Won.
When a refund have a valid reason, the date of payment shall prevail and a refund can be made when requested within 7 days.
Refund Application Method
It takes a minimum of 2 weeks to 6 weeks to complete the refund process.
Click "Refund Request" → 1:1 Inquiry → Type of your inquiry → Fill out the Refund Request → SUBMIT