Cancellation due to applicant’s personal reason
Not refundable
Cancellation because the applicant is not eligible to use the service
Not refundable
If the applicant paid less than needed
Available to use the service if the applicant pays the difference
If the applicant paid more than needed
Refund of the difference except the service fee
GKS scholarship recipient (refund of application fee) - extension of stay / change of status of sojourn
Refund of fee for the immigration office depending on the way to submit documents
If the agency service is not possible due to the applicant’s situation (Ex. a detailed examination requested)
Not refundable
If the service is not possible due to the applicant’s negligence (ex. if applied after the application period, if the stay date has already been expired, if the applicant’s passport has already been expired)
Not refundable
If a school group application changes to an individual application (new RC application)
Not refundable, but receipt for the immigration office service fee provided
If a school group application changes to an individual application (extension of stay / change of status of sojourn)
Not refundable
If the applicant made the payment twice
Refund except the service fee (10%)
If the applicant applied both to the immigration office and to HireVisa
Not refundable
If an application for change of status of sojourn is not possible because the applicant’s period of stay is left more than 4 months from the current date
Refund except the service fee (10%)
If Hirevisa could not apply to the immigration office because the applicant did not prepare all the necessary documents
Not refundable
If Hirevisa cannot apply an online petition because the applicant applied up to 2 days before the expire date of stay even though it was during the application period
Refund except the service fee (20%)
